The history of Caterpillar is all about doing: creating, building, problem solving, innovating, testing, servicing and improving. Enjoy the ingenious machines from our rich heritage, and more importantly, the people who founded and built the company one breakthrough at a time. Beginning with Benjamin Holt and C. L. Best, the people of Caterpillar have always been – and continue to be – extraordinary.
Services are key to Caterpillar’s long-term success.
It’s no secret that most of us spend a lot of time online, including shopping and researching products. Customers worldwide demand easy, convenient desktop and mobile solutions. Combine that with a growing, competitive rental industry, and you get the need for a top-notch online presence. That’s where the new CatRentalStore.com and mobile app come in.
Fun facts: More people own cell phones than toothbrushes.
The average person spends more than 3.3 hours on their phone every day.
1 in 4 people shop online at least once a week.
“Your company needs to optimize its online presence for mobile users - it is absolutely vital. It’s what will drive customer connectivity, trust and communication. It’s what will compel those customers to take action, to connect with you, to make a purchase and to move forward.” - Jim Kreyenhagen for Forbes
Equipment rental revenue opportunity globally is about $90 Bn.
The rental industry is growing by about 5% CAGR each year.
“Customers want an easy solution at their fingertips for everything they’re doing, including renting through the Cat Rental Store. It’s critical that we get this right.” - GRUES Director Kurt Norris
- Major new features of the Cat Rental Store digital experience:
- Customer-specific pricing
- Modifying contracts: call off or extend rentals
- Request on-site service for unexpected events
- Contact your dealer via the messaging feature
- Request service
- End rental
- Extend rental
- Transfer jobsites
- Locate the closest branch
- Select the equipment you need
- View rental rates
- Request a quote
- Easily manage your rentals
- See all equipment (Operations: End, Extend, Transfer)
- Request on-site service
“Enhanced digital capabilities are key to customer growth and customer loyalty,” said Global Rental and Used Equipment Director Kurt Norris. “Almost everyone has a smartphone. That’s where people start when they have a problem to solve. Customers want an easy solution at their fingertips for everything they’re doing, including renting through the Cat Rental Store. It’s critical that we get this right.”
Services are key to Caterpillar’s long-term success since customers’ needs extend beyond their purchase of a machine. Service options like renting and digital connectedness complement our retail strategies and widen our scope to people we might not normally reach.
Cat equipment sets the standard for our industry. The Cat product line of more than 300 machines, 1,200 attachments, hundreds of power sytems and millions of parts reflects our commitment to our customers’ success. We will remain the leader by continuing to help our customers meet their needs with durable and reliable equipment. Caterpillar has the best distribution and product support system in any capital goods industry.
- Articulated trucks
- Asphalt Pavers
- Backhole loaders
- Cold planers
- Compactors (压路机
- Compactor track and multi terrian loaders
- Dozers (推土机
- Electric rope shovels
- Excavators (挖掘机
- Feller Bunchers
- Forest machines
- Hydraulic Mining Shovels
- Knuckleboom Loaders
- Material handlers
- Motor graders
- Off-Highway Trucks
- On-Highway trucks
- Road Reclaimers
- Skid steer loaders
- Track loaders
- Underground hard rock
- Underground Longwall
- Utility Vehicles
- Wheel dozers
- Wheel Excavators
- Wheel loaders
- Wheel Tractor-Scrapers
For more than 85 years Caterpillar has been providing power to customers like you around the world. From North America to China, Europe to India, in remote regions and extreme climates, Caterpillar is meeting the most critical needs and matching the most stringent standards. We’re powering the industries that drive economy: agriculture, forestry, mining, drilling, construction, production, well servicing, gas compression and power production. We’re moving the vessels, yachts and ships that voyage to the farthest coasts. We’re powering the data centers businesses count on and hospitals that communities rely on. From 5 to 16,000 kW Cat® Power Systems are equipped to do more than just power today; they’re built to power tomorrow.
- ELECTRIC POWER GENERATION
- MARINE POWER SYSTEMS
- OIL AND GAS
Maximize your equipment investment with Cat Attachment Solutions.
Attachments tailor Cat machines to the specific requirements of a customer’s working needs. Caterpillar Attachments enhance the productivity and utility of Caterpillar machines, equipping them for a wide range of tasks and operating requirements, and providing total system solutions for any job application.
Looking for 24/7 access to information on the Cat® parts, tools and materials you need to get the job done? We offer two options to buy parts online.
Introducing the new myParts.Cat.Com site. Buy genuine Cat filters, engine parts and other common maintenance, wear, and repair parts for your Cat equipment online, delivered right to your door.
Cat® Air Conditioner Kits are specifically designed to retrofit your existing Cat equipment.
The reliability of your truck and automated equipment begins with a reliable battery. You need to have confidence that your battery will start your equipment every time, even in the most adverse environments and extreme temperatures. The best way to assure your commercial equipment and automotive vehicle will start is to install Cat® Premium High Output, General Service Line or Uninterruptible Power Supply batteries that are manufactured to Caterpillar’s high quality standards.
As a global leader for over 85 years, Caterpillar provides the highly competitive belt technology and options suitable to be used on products for all industries we support. Cat® Belts are manufactured and tested for ideal traction, speed and long service life on Cat machines to prevent slippage and alignment problems.
Two Cat® cab types are available and both are offered as “Plug-and-Play” options that are fully assembled and ready to install on the machine.
CATERPILLAR’S MACHINE REBUILD PROGRAM OFFERS SAME QUALITY AS NEW CAT® MACHINE
The Cat® Certified Rebuild Program offers a like-new machine with a like-new warranty and a new serial number, all at a fraction of the cost of a comparable new machine. The program starts with a complete machine inspection. Then the machine is completely disassembled and rebuilt from the ground up to include all Cat product updates. More than 350 tests and inspections (plus the automatic replacement of more than 7,000 parts) ensure the same high level of quality as a new Cat machine.
THE RIGHT AFTERMARKET PARTS FOR YOUR MACHINE AND BUDGET
Get the right fit for your machine and budget with Yellowmark™, a Caterpillar brand. This line of heavy equipment parts for your Cat® machines strikes the right balance between convenience and reliability at more affordable price.
Final drive and transmission parts work together to transmit power to the ground and propel Cat® earthmoving equipment through a variety of applications all over the world. Genuine Cat drive train parts, along with excellent maintenance and repair options, result in maximum productivity and lower owning and operating costs.
Caterpillar offers sensors for industrial, off-highway, diesel, and engine applications. Our product line includes liquid level sensors, pulse width modulated pressure sensors, active speed sensors, high accuracy speed timing sensors, position sensors, and temperature sensors.
LIQUID LEVEL SENSORS
Fuel Level Sensors
Cylinder Position Sensors
Heavy Duty Rotary Position Sensors
Medium Duty Rotary Position Sensors
Steering Wheel Position Sensors
High Pressure PWM Sensors
Integral Connector Pressure Sensors
Wire Leaded PWM Pressure Sensors
Hall Effect Active Speed Sensors
High Accuracy Timing Sensors
Low Speed Timing Sensors
PWM Exhaust Gas Temperature Sensors
Exhaust Gas Thermocouples
PWM Temperature Sensors
Active Temperature Sensors
Passive Temperature Sensors
Cat® Connect provides smart use of technology and services to optimize equipment for your success. Using the data from technology equipped machines, you’ll get more information and insight into your equipment and operations than ever before. Working with your Cat dealer, you can find the right combination of Cat Connect technologies and services for your needs. Whether your goal is to maximize production, reduce costs or improve safety, Cat Connect technology and services give you the options you need to build the successful, sustainable business you want.
- Cat COMMAND for Dozing is a remote control ready dozing option that contributes to jobsite safety by allowing operators to run a bulldozer remotely in hazardous mining and earthmoving applications. Optional COMMAND for Dozing is deeply integrated with Cat machine systems to enable smooth, precise control for maximum efficiency and productivity. Operate the machine using an over-the-shoulder operator console or from a comfortable remote operator station.
- When used in a potentially hazardous application, remote control allows the operator to dig, lift, and track from a safe working distance.
- Wheel loaders operating in mining and quarry & aggregates applications face a number of potentially dangerous areas, such as high walls, stockpiles, steep slopes, unstable surfaces and areas where there are hazardous materials or the possibility of falling debris. Cat® Command for loading on the 988K Wheel Loader is a line-of-sight remote control system which removes operators from potentially hazardous situations. Command for loading on the 988K uses wireless technology and on-board electronic systems to allow the machines to be controlled without an operator in the cab.
Cat® Compact technologies combine advanced compaction measurement, in-cab guidance and reporting capabilities to help you consistently meet compaction targets faster, more uniformly, and in fewer passes—saving on fuel and reducing rework and material costs in both soil and asphalt applications.
On the surface, operators in the cabs of large mining equipment often cannot see if another machine or vehicle is too close for safe operation. Detect helps alleviate this potential safety hazard and can also be configured to provide valuable information about site conditions and other assets working in the area. Underground, continuous equipment movement on a longwall face can pose risks to those in the working area.
Cat® Grade technologies combine digital design data, in-cab guidance, and automatic controls to enhance grading accuracy, reduce rework, and lower costs related to production earthmoving and rough, fine and finish grade applications.
Whether you’re working on simple planes and slopes or complex contour designs, Grade technologies enable you to boost grading efficiency by as much as 50%, helping you get more work done – in less time and at a lower cost – than ever before.
Cat® Product Link™ is a comprehensive remote monitoring and fleet management solution, with remarkably intuitive web interfaces that transform data from a customer’s entire fleet of construction equipment into the essential information required to boost productivity, reduce costs and manage risks. Customers easily know where their construction equipment is, what it’s doing and how it’s performing through the VisionLink® application for construction and the Product Link Web application for the energy and transportation industries.
Cat® Product Link™ is a comprehensive remote monitoring and asset management solution, with remarkably intuitive web interfaces that transform data from a customer’s entire fleet of equipment into the essential information required to boost productivity, reduce costs and manage risks. Customers easily know where their equipment is, what its doing and how it’s performing through the VisionLink® application for construction and the Product Link Web application for the energy and transportation industries.
Product Link wirelessly connects you to your equipment giving you valuable insight into how your machine or fleet is performing. Information such as location, hours, fuel usage, productivity, idle time, and diagnostic codes are made available through online web applications so that you can make timely, fact-based decisions to maximize efficiency, improve productivity, and lower the cost of owning and operating your fleet. Available with satellite or cellular connectivity.
Product Link is deeply integrated into Cat equipment, interacting with engine, transmission and implement control systems to help you take the guesswork out of equipment management. Easy access to timely information can help you effectively manage your fleet and lower operating costs. Features for asset management, fleet monitoring, maintenance, health, utilization, and productivity are available. Product Link is provided factory standard on many Cat models delivered to customers in over 50 countries around the world. The Product Link platform provides support for the specific needs of the construction and power systems industries by offering an intuitive web based user interface specialized for each market. The VisionLink application for construction and the Product Link Web application for the Energy and Transportation Systems industries, offers powerful tools and features to process and convey information to users and dealers. They also include essential tools to manage your entire fleet of equipment incorporating mapping, utilization and more. Hardware options provide the ability to transmit information from (and to) your equipment via cellular network or Low-Earth-Orbit satellites. The family of enabling hardware provides you the ability to select the right fit option for the location for which your fleet operates. Consult with your dealer’s Product Link specialist for additional details.
Remote Troubleshoot enables your Cat® dealer to run diagnostic testing on your connected machine, pinpointing potential issues while the machine is in operation.
Dealer technicians can efficiently diagnose the cause of a fault code or alarm. If a repair is required, Remote Troubleshoot ensures the technician arrives with the correct parts, service tools, and instructions, allowing the repair to be completed correctly in a single visit. This helps your machine be back up and running as soon as possible, saving you time and money.
• Remote diagnostic testing on machines that are in operation
• Cat dealer receives vital machine information, allowing timely consultation on the best course of action
• Technicians are sent with the correct information, parts, tools, and instructions to perform repairs in the shortest time possible
• Issues are resolved more quickly withless downtime
• Improved jobsite efficiency, saving you timeand money
Remote Flash enables remote updates to the on-board software of connected machines without a technician being present. A notification from your Cat dealer will inform you that a new software update is available. The update can be deployed while the machine is on the jobsite without having to wait for a dealer technician to arrive.
Remote Flash ensures your machines are always operating at their optimum performance levels, resulting in maximum efficiency with minimum downtime.
• Reduce time taken for updating machine software by as much as 50%
• Potentially eliminate the wait for a dealer technician to arrive on site
• Ensures the benefits of software updates are gained as soon as possible, without the machine leaving the jobsite
• Updates can be installed when convenient to the operation
• Improved jobsite efficiency, saving you timeand money
REMOTE TROUBLESHOOT PROCESS
Customer calls the dealer to report an issue with the machine.
The dealer technician inititates a Remote Troubleshoot session, accessing live machine diagnostics information, and remotely identifies problems.
Dealer identifies any software updates required on the machine, and downloads latest version of software to the machine using Remote Flash.
If required, the technician arrives on site to carry out the repair, with the correct parts in hand.
Machine is operating at full efficiency with minimal downtime.
HOW DOES REMOTE TROUBLESHOOT WORK?
A Remote Troubleshoot session is initiated via the Remote Services website, using a unique link. The machine must be powered on, and can be in operation during Troubleshoot session.
During the session, the dealer will receive critical, real-time information on the machine.
A dealer technician can then arrive on the job site with the necessary parts and tools to performthe required repairs, rectifying any issues quickly and efficiently.
HOW DOES REMOTE FLASH WORK?
When an eligible asset with the latest telematics hardware requires a software update, your Cat dealer will push available flash files to targeted machines. Next, an authorized user (customer employee or dealer representative) will perform the following steps on their mobile device:
• Confirm the asset is ready to begin flash
• Initiate the flash
• Confirm post-flash performance
Note: Caterpillar rolls out products and services in each of its territories at different time intervals. Although every effort is made to ensure that product information is released only after Caterpillar has received confirmation from our dealer network, our plants, and our marketing subsidiaries that products and services are available in the relevant region, please verify with your local dealer for product availability and specifications.
Cat® Payload technologies provide on-the-go load weighing to assist operators with hitting precise load targets every time, helping to reduce load times, optimize loading efficiency and increase jobsite productivity. Operators can track daily productivity from the cab, with quick access to information such as truck target weights, loads and cycle counts, material movement and daily totals. When combined with Cat Link technologies, detailed data can be accessed remotely to manage overall operations and keep production targets on track.
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